Implement six sigma methods to identify products and processes that need improvement, and use proactive approach and either improve or redesign them to boost performance, cutting costs, and increase customer satisfaction. Create new business opportunities, improve existing processes, and manage old ones on the following principles:-
Genuine focus on the customer
Data and fact-driven management
Process focused improvement
Proactive management
Collaboration
Drive for perfection
(b)
Expand marketing of digital multifunctional, advanced office equipments and solutions
(c)
Strengthen the newly added categories of products including printers, scanners, projectors, computers, visual communication equipments, cameras & camcorders, document readers and document archiving software, digital color and black & white copiers.
(d)
Participate and increase the success rate in all office equipment tenders announced by government bodies by closely liaising with its contacts and by compromising on profits on copiers and multifunctional with a view to sustain the market share and increasing the after market revenue.
(e)
Concentrate on quantity with quality preparations and presentations.